Privacy Policy

1. Information We Collect

When you book an appointment, we collect:

• Full name
• Email address
• Phone number
• Service selections and appointment details
• Payment information (processed securely by Stripe)

We may also collect browsing data (IP address, device type, pages visited) through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Confirm and manage your appointment
• Send appointment reminders and follow-ups
• Send promotional offers and marketing messages (with your consent)
• Improve our services and website
• Comply with legal obligations

3. SMS / Text Message Consent

By providing your phone number and booking an appointment on our website, you consent to receive text messages (SMS) from Ish Threading Bar And Spa at the number provided. These messages may include:

• Appointment confirmations and reminders
• Follow-up messages after your visit
• Promotional offers and special discounts
• Service announcements

Message frequency: Message frequency varies. You may receive up to 4–6 messages per month.

Message & data rates may apply. Standard carrier messaging and data rates may apply depending on your plan.

To opt out: Reply STOP to any message at any time to unsubscribe from further SMS messages. After opting out, you will receive one final confirmation message and no further messages will be sent.

To get help: Reply HELP to any message or contact us at (925) 450-0096 or info@ishthreading.com.

Consent to receive SMS messages is not a condition of purchasing any service. You may opt out at any time without affecting your ability to book appointments with us.

4. Email Communications

By providing your email address, you consent to receive booking confirmations, appointment reminders, and occasional promotional emails from us. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

5. Sharing of Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website and services, including:

• Stripe — payment processing
• Resend — email delivery
• Twilio — SMS messaging
• Google Firebase — data storage

These providers are contractually obligated to protect your information and may not use it for any purpose other than providing services to us.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. California Privacy Rights (CCPA)

California residents have the right to: know what personal information we collect and how it is used, request deletion of personal information, and opt out of the sale of personal information (we do not sell your data). We will not discriminate against you for exercising any of these rights.

To exercise your rights, contact us at info@ishthreading.com.

8. Cookies

Our website may use cookies to improve functionality and analyze usage. You may disable cookies in your browser settings, though some features may not work correctly.

9. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized access to your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions or requests regarding this Privacy Policy:

Ish Threading Bar And Spa

📍 3860 Balfour Rd Ste. B, Brentwood, CA 94513

📞 (925) 450-0096

📧 info@ishthreading.com